Fetchit®: Instant Client Retrieval Software

Fetchit ® Logo Fetchit® by Schultz Technology is an intuitive software that works with your Practice Management Software and phone system to pull up a patient's chart as soon as the phone rings. We developed Fetchit® to provide exceptional care, and exemplary customer service in the veterinary industry. Data That Comes When You Call®

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A practice manager answering a patient's call
Veterinary Data Retrieval Software

Superior Customer Service

You know better than anyone how important it is to ensure your business stands out from others in your area. With the convenience of Fetchit® software, your staff can have a client’s chart pulled up as soon as they answer the phone call. Your customers will love this personalized experience and appreciate you being ready to answer their questions. The reporting tool also allows you to staff your clinic efficiently and effectively, which saves you time and money.

Fetchit® is safe and secure, and does not collect your data or your client’s data.

With Fetchit®, you can save time, improve customer service, AND build relationships to keep customers coming back!

“fetchit removes all the confusion of trying to pull up a patient chart. No more trying to get clients to spell their names and asking them to repeat themselves which is only frustrating for everyone! It allows me to schedule appointments quickly and efficiently for owners.”
—Kim S.—Receptionist, Mississippi
“I use Fetchit every day all day. It makes my job easier. When phone calls are coming in nonstop, it is easier to immediately address the reason for the call instead trying to find their file. This program often prevents me from needing to have the client repeat themselves on busy days. Fetchit is a great tool to help with ensuring we can focus more on patient and client care!”
—Logan—LVT, Canada
“With Fetchit, our clients are amazed at the high level of service - we have their chart pulled up and ready to help them by the time we’ve finished our phone greeting.”
—Jan M.—Practice Manager, Georgia
“With this type of personalized interaction, I am able to make appointments or inquire about my pets quickly and with someone's undivided attention. They truly make me feel like my pets are more than average clients!”
—Ashley S.—Pet Owner, Tennessee
Man calling veterinarian

Ready to improve your customer service with our integrated instant client retrieval software?
Click here to request a demo today.

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Your Fetchit® Subscription

Fetchit® Client Data Retrieval Features

When you sign on with Fetchit®, you get: the full Fetchit® application with history, 3 standard reports—average calls by day, average calls by hour, and receptionist call counts. Best of all, there is 24/7 support. For an additional cost, you also get: texting, click to pay, and customized reports.

Fetchit® Data Retrieval.

Securely integrate Fetchit® with your PIMs system to instantly pull client data as soon as the phone rings.

Customer Experience.

Your customers will love this personalized experience and appreciate you being ready to answer their questions.


The Fetchit® reporting tool allows you to staff your clinic efficiently and effectively, saving you time and money.

24/7 Support.

Our engineers are working on new integrations everyday, and our support team is ready to help you with any questions.

See Fetchit® In Action

How it works

Want to see how Fetchit® works in action? Watch our demo video below:

Call us today at (888) 795-6508 to learn more.

FetchIt® FAQ

Woman using headset
Fetchit® instant client data retrieval bubble
Technical Specifications

Integrations & System Requirements

Fetchit® can be used on as many computers as you have in your office. All you need to run it is one of the following system requirements:

System Requirements

Workstation Requirements

  • Operating System: Windows 10, 11
  • RAM: 8GB minimum
  • Available HD Space: 8GB

Server Requirements

  • Operating System: Windows Server 2012 R2, 2016, 2019
  • RAM - 16GB minimum
  • Available Hard Drive Space: 8GB

Network Requirements—Fetchit® requires these ports to be open on the network:

  • 1433 TCP - SQL Server Database
  • 1434 UDP - SQL Server Browser
  • 3520 UDP - FetchIt® Interface Box
  • 1020-1030 TCP - Bubble Popups

Software Integrations

EzyVet IDEXX Cornerstone AVImark Impromed Shepherd
Instinct Vetspire Rhapsody Digitail
Pricing & support

Ready to get started?

Please email sales@schultztechnology.com or call us at (888) 795-6508 for pricing. We can’t wait to help you enhance your practice’s customer service capabilities.

Already a Fetchit® subscriber? We're here to help, 24/7.

Click here to contact support.